Privacy Policy for Pokie Mate in Australia

Your Data, Our Responsibility

At Pokie Mate, we understand the importance of maintaining your privacy and protecting your data. This Privacy Policy outlines our commitment to data protection, our compliance with Australian privacy laws, and the steps we take to ensure your personal information remains secure while you enjoy gaming and betting on our platform.

This policy applies to all users of Pokie Mate services in Australia and governs the collection, use, storage, and disclosure of personal information through our website, mobile applications, customer support, and marketing communications. Whether you're signing up, depositing funds, or placing bets, we believe in clear and transparent communication regarding your privacy rights and how we handle your data.

What We Do With Your Data

When you use Pokie Mate, we may collect a range of data to provide and improve our services. This includes:

• Personal Information: Name, address, email, date of birth, and phone number, collected during account registration.
• Payment Details: Card or crypto wallet information used to process transactions securely.
• Usage Data: Login times, IP address, device type, browser type, and pages visited.

This information is essential for verifying your identity, processing payments, preventing fraud, providing customer support, and delivering personalized gaming experiences. We only collect what is necessary, and each use is supported by a legal basis such as contractual necessity, compliance with legal obligations, or our legitimate interest in improving services.

How We Use Cookies at Pokie Mate

Cookies are small text files placed on your device to help us improve your experience. At Pokie Mate, we use cookies for various reasons, including:

• Recognizing returning users and maintaining session continuity
• Analyzing how our website is used for better content and design
• Delivering relevant promotional content tailored to your preferences

Types of cookies we use include essential cookies, performance cookies, and marketing cookies. While most browsers accept cookies automatically, you can disable or delete cookies via your browser settings. Doing so may affect your ability to access certain site features, such as personalized recommendations or bonus tracking.

Third Parties We Work With

We may share your personal data with trusted third-party service providers who help us operate our business effectively. These partners include:

• Payment gateways and financial institutions
• Affiliate marketing networks
• Fraud prevention and risk assessment tools
• Data analytics and marketing services

All third-party partners are carefully vetted and bound by confidentiality agreements to ensure your data is handled securely and in compliance with legal requirements. We may also disclose information when legally required, such as in response to court orders or regulatory inquiries.

Keeping Your Info Safe in Australia

Pokie Mate uses industry-standard security measures to protect your information from unauthorized access, misuse, or loss. These include:

• SSL encryption for all data transmissions
• Secure servers and firewalls to prevent intrusions
• Regular audits and penetration testing
• Access control policies to limit internal access

Your data is stored only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, we dispose of it securely using industry best practices.

Understanding Your Privacy Rights

As an Australian user of Pokie Mate, you have the right to control your personal data. Your rights include:

• The right to access the data we hold about you
• The right to correct inaccurate or incomplete data
• The right to request deletion of your data, under certain conditions
• The right to restrict or object to specific data uses
• The right to withdraw consent at any time

You can manage your preferences through your account settings or contact our support team for help. For marketing emails, every message includes an unsubscribe link for your convenience. We are committed to making your privacy experience transparent and user-friendly.

Need Help? Contact Us

Pokie Mate may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal obligations. Updates will be posted on this page with the revised date. In cases of major changes, we will notify users through email or site notifications.

If you have any questions about this Privacy Policy, your rights, or how your data is handled, our support team is ready to assist you. Please reach out via our contact page or email us directly for more information.

Thank you for choosing Pokie Mate. Your trust is our top priority.